Tax Matters, El Paso

5.0
Financial Services Tax consultant After-hours service Cashless payments Email support

About

Since 1988, Tax Matters has helped individuals, families, and business owners bring calm, clarity, and control to complex tax situations. We go beyond preparing forms or negotiating balances by digging into the full story behind each issue, carefully reviewing prior returns and records, correcting what must be corrected, and crafting a strategy that fits the client’s actual circumstances. Clients receive direct, personal guidance without judgment and, when appropriate, representation before the IRS. Backed by nearly four decades of hands-on tax experience, we provide ongoing support that continues after the immediate problem is resolved.

  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday 9:00 AM – 2:00 PM
  • Sunday 9:00 AM – 5:00 PM
What services does Tax Matters provide?
Tax Matters helps individuals, families, and business owners navigate complicated tax situations by assessing their position, identifying options, and mapping a clear path to resolution. We do more than prepare forms or negotiate balances — we review prior returns and records, correct needed issues, and build a strategy tailored to each client's circumstances, including representation before the IRS when appropriate.
Who does Tax Matters work with?
We serve individuals, families, and business owners, focusing on understanding each client's full story and options. Our approach centers on direct, personal guidance without judgment.
How long has Tax Matters been in business?
The firm has been operating since 1988 and brings nearly four decades of hands-on tax experience. That longevity supports our careful review of prior returns and underlying records.
Will Tax Matters represent me before the IRS?
Yes. We provide representation before the IRS when appropriate and include that representation as part of a broader strategy to resolve tax matters.
What sets Tax Matters apart?
We distinguish ourselves with extensive hands-on experience, tailored solutions rather than a one-size-fits-all program, and a careful review of prior returns and records. Clients also receive ongoing support after the immediate problem is resolved.
Do you continue support after a tax issue is resolved?
Yes. Support continues after the immediate problem is resolved to help clients maintain control and clarity over their tax situation and follow any necessary next steps.

Reviews

Review owner's avatar
Two for the Road - Google user
a year ago
I can't say enough good things about working with Doug for both my personal and LLC tax filing this year. From the start, he was professional, knowledgeable, and incredibly patient—taking the time to explain everything in a way that made sense. Taxes can be overwhelming, especially when running a business, but Doug made the entire process smooth and stress-free. He was extremely thorough and caught a few deductions and details I would have easily missed on my own. His attention to detail and commitment to accuracy really gave me peace of mind. Doug is not only an expert in his field but also a genuinely kind and approachable person, which made the whole experience feel more like working with a trusted advisor than just a service provider. If you're looking for someone reliable, efficient, and easy to work with, I highly recommend Doug. I’ll definitely be working with him again next year!
Review owner's avatar
Seth - Google user
a year ago
I didn’t know where to go for help with my taxes, but a referral led me to Tax Matters—and I couldn’t be more grateful. Doug and his team took the time to answer all my questions and guide me through everything. It gave me real peace of mind knowing my taxes were being handled by professionals I could trust. Doug is not only incredibly knowledgeable, but also such a great person—someone I now proudly call a friend. Thanks again!
Review owner's avatar
Jose Ruiz - Google user
3 years ago
Doug is the utmost tax professional I've had the pleasure to work with. He was recommended to us to help us with a big tax issue our previous accountant had created for us. He assured us that he would take care of the issue and he did. If you are looking for a tax professional that doesn't use scare tactics to nickel and dime you, take your business to Doug at Tax Matters.
Review owner's avatar
joe babenco - Google user
3 years ago
I was needing a Tax specialist, help with my records as I have moved a year ago back to Texas. Doug Rutter and Tax Matters came highly recommend ! He put me at ease and made simple work of my books and Taxes! I wouldn't want to go anywhere else! Thanks for your help! Joe Babenco.
Review owner's avatar
Guillermo A. Blanco - Google user
3 years ago
Doug was awesome! I’d been putting off having my personal taxes done. I showed up for my appointment and was in and out in 15 mins. What a relief! Great place to go! See you guys next year.

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